AI in Hospitality: Operational Efficiency vs. Human Touch
Hi, Sevara here.Let’s take that fear of "will robots steal our jobs?" out of the dim lobby bars and lay it on the table, right under the sun. Lately,...
Read More arrow_forwardWelcome to the Hotel Desk blog. Here you can find the latest information about hotel management, guest experience, and AI technologies.
Hi, Sevara here.Let’s take that fear of "will robots steal our jobs?" out of the dim lobby bars and lay it on the table, right under the sun. Lately,...
Read More arrow_forwardYou know the feeling in Antalya during July; the asphalt is melting, the humidity hits 80%, and the AC at the front desk is fighting a losing battle....
Read More arrow_forwardIt’s 3:00 AM. The lobby is dead silent, except for the rhythmic grinding of the printer spitting out the Night Audit reports. Instead of listening to...
Read More arrow_forwardHello everyone,Today, we are diving into the most nerve-wracking, "ticking time bomb" topic in hospitality: Negative reviews. We all know the drill; o...
Read More arrow_forwardHello everyone,Today, we’re diving into my favorite, somewhat "adrenaline-pumping" part of hospitality: Upselling. Specifically, how can we add value...
Read More arrow_forwardHello everyone,Today, I want to poke a hole in that giant balloon we call "globalization" in the hospitality industry. It’s 2026, and everyone is thro...
Read More arrow_forwardHello everyone,Today, let’s talk about the most nerve-wracking, "hanging by a thread" topic in hospitality: those famous review scores. We all know th...
Read More arrow_forwardHello everyone,Today, let’s dive into the sleepless nights of those renting out villas or apartments—the famous world of "short-term rentals." Let's b...
Read More arrow_forwardHello everyone,Today, let’s focus on a detail in hotel rooms that we all love but rarely appreciate for its true value: those tiny square barcodes, th...
Read More arrow_forwardHello everyone,Today, let’s take a scalpel to one of the biggest "pretending" acts in the hotel industry: Booking.com auto-replies. We all know the sc...
Read More arrow_forwardHello everyone,Today, I’m going to start with a bit of a heart-to-heart. In the hotel industry, we are all stuck in the same loop: wake up, check the...
Read More arrow_forwardHello everyone,Today, let’s dive into this famous "AI Agent" buzz. Especially in the Airbnb space, things have gotten quite heated. There are "chatbot...
Read More arrow_forward