Welcome Your Guests in 132 Languages with AI Reception
Answer guest inquiries 24/7 automatically via WhatsApp, Telegram and Web Chat. Remove language barriers and automatically assign technical or room cleaning requests to your staff, streamlining your property operations.
Explore the Application Interfaces
Take a live look at our modern screens designed for 24/7 guest assistance and operations management.
Operational Excellence
All the capabilities designed to accelerate your reception processes and maximize guest satisfaction.
24/7 AI Assistant
Instantly and flawlessly responds to questions about Wi-Fi password, checkout time, and breakfast location, even at midnight.
132 Languages Chat
Communicates fluently and naturally in English, German, Russian, Arabic, or any other language, addressing guests in their native tongue.
Auto Task Assignment
Identifies requests like "Can we get water to our room?" from chats and automatically sends them as tasks to the correct department.
Instant Staff Alerts
Housekeeping or Technical staff receive push notifications on their mobile devices within seconds when a new task is assigned.
PMS Synchronization
Syncs with your Property Management System (PMS) to greet guests by name and instantly verify room numbers and dates.
Timed Campaigns & Info
Automatically promotes SPA, Al-a-Carte restaurant, or transfer services to guests on arrival or during stay via scheduled templates.
Meet AI Reception
AI Reception consists of two modules: the Guest Module and the Booking Module.
Guest Module is an intelligent digital assistant that brings sales and service power to your property in 132 languages. It instantly responds to guest requests via WhatsApp, Telegram, and Online Chat; converts cleaning, towel, and other requests into work orders, provides technical support, and optimizes the process for you.
- WhatsApp, Telegram, and Online Web Chat channels
- 132 languages 24/7 uninterrupted AI support
- Automatic team assignments with digital work orders
- Scheduled Check-in/out guest messaging notifications
+80% Staff Efficiency for Your Hotel
In a 100-room hotel, the reception is asked an average of more than 10,000 questions per year. Delegate these questions to AI Reception to instantly lighten the operational workload.
Booking Module welcomes your potential guests 24/7 in 132 languages, answers all their questions, and directs them directly to your hotel\'s booking channels. Designed to reduce commission costs and increase upselling, this module also manages transfer, SPA, and a la carte restaurant reservations for your in-house guests.
- Organic increase in direct booking rates
- New non-room revenues with upselling (extra sales)
- Get rid of high OTA commission costs
- Instagram & Facebook Messenger synchronization
+80% Staff Efficiency for Your Hotel
In a 100-room hotel, the reception is asked an average of more than 10,000 questions per year. Delegate these questions to AI Reception to instantly lighten the operational workload.
Synchronized Systems
AI Reception works in perfect synchronization with all guest communication channels and booking platforms.
Start the AI Era in Your Hotel with AI Reception
Download our mobile app in seconds, and start providing a perfect, seamless communication experience to your guests today.