Hotel Desk Blog

calendar_today 27 Dec 2025

visibility 253 views

The Hidden Enemy of Receptionists: Repetitive Questions

Hello everyone,Today, let's have a real "heart-to-heart" about the invisible, soul-crushing stress of the front desk. Every hotelier I talk to has the...

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calendar_today 26 Dec 2025

visibility 178 views

Guest Loyalty and Sentiment Analysis: The Experience of the Future

Hello everyone,Today, let’s take a look at our favorite hospitality concept: the "loyal guest" (repeat guest). You know the classic scene—the guest wa...

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calendar_today 25 Dec 2025

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Digital Transformation vs. AI: The Critical Difference in Hospitality

Hello everyone,Today, I want to talk about that thin line that often causes confusion but ultimately determines the future of our industry. Whenever I...

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calendar_today 24 Dec 2025

visibility 168 views

What Will a Hotel Reception Desk Look Like in 2030?

Hello everyone,Imagine standing in your lobby today and just looking around. Those massive, imposing reception desks... covered with stacks of paper,...

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calendar_today 24 Dec 2025

visibility 193 views

Beyond OTAs: How AI Powers Up Your Direct Sales Channel

Hello everyone,Today, let’s talk about every hotelier’s biggest "love-hate" relationship: OTAs (Online Travel Agencies).Let’s be honest; without giant...

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calendar_today 23 Dec 2025

visibility 174 views

The Future of Hospitality: Are You Ready for When AI Agents Start Making Reservations?

Hello everyone,Today, I want to talk about something that feels a bit futuristic but is actually right at our doorstep. For years, we’ve all been talk...

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